UI/UX Case 2
Government agency website redesign
- Redesign IRS.gov website
- Focus on the weakness government websites have and improve their efficiency
Research
Guerrilla usability test result
Users will have 3 tasks to complete:
1.Find information on how to validate and sign your digitally-filed tax return.
2.Find information on how to get your stimulus check sent to you.
3.Find information on taxes for bond holders.
Annotate usability & heuristic issues
Feature Priorization
Written Statement
Users wants to visit IRS websites because they need some official information regarding their tax return, especially for complicated tax situation.
The Problem
• Navigation does not help users to find what they need. • Poor information relevancy
The Solution
• Design a better website navigation design pattern. • Make target elements simple and noticeable.
User Persona
Information Architecture and UI Prototype
Moodboard
Color Moodboard
Moodboard
Vibe Moodboard
Sitemap
Low-fi Prototype
Desktop with 12 grids
Low-fi Prototype
Mobile
UI Style Tile
